Support
Frequently Asked Questions
The most Frequently Asked Questions, If you have any additional Don't hasiste to message us at anytime.
Most popular and easy: blockchain.info, localbitcoins.com.
Payments are usually verified within a few minutes, but depending on the blockchain network, it could take up to an hour. Make sure to double-check your wallet’s transaction status.
Unfortunately, blockchain transactions are irreversible. Once the payment is sent, it cannot be canceled or reversed.
If you send an incorrect amount, your payment may not be processed automatically. Please contact support to resolve this issue and ensure you always send the exact amount specified.
Refunds are issued on a case-by-case basis. Please reach out to our support team with your transaction details if you believe there was an issue with your payment.
Transaction fees depend on your crypto wallet provider and the current state of the blockchain network. Make sure to check the fees before initiating the payment.
Please don't hesistate to contact us - we'll pay a highest attention to your report.